Healthcare Facilities & Offices

Answering Cleveland is HIPAA compliant. We take pride in ensuring your patients receive the utmost discretion and attention.

Hospice/Home Health Care/Medical Facilities/Offices/Clinics

Answering Cleveland is HIPAA compliant. We take pride in ensuring your patients receive the utmost discretion and attention. We provide answering services for several medical facilities ranging from 24 hour receptionist for psychiatric care to serving as an after-hours dental emergency contact center. We are also a contact center for home care and hospice agencies. Our agents receive specialized training in the art of patient care, and you can trust in knowing our goal is to handle your patients the same way your staff would.

Hospice and Home Health Care Answering Service

As a hospice or home health care professional, you know critical situations occur well beyond the standard work week. With the growth of mobile technologies and their increasing popular use, why not take advantage of Answering Cleveland’s HIPAA compliant secure Smartphone paging and messaging system?

Secure Messaging Communication for Healthcare Professionals

With the use of miSecureMessaging, communications through text and SMS are no longer needed. Your health care professionals can receive encrypted messages immediately to their mobile devices using 3G, 4G and/or Wi-Fi while abiding by HIPAA standards.

Our Approach

Whether employed 24/7/365 or just when your office is unavailable, the use of an answering service can help keep you immediately informed of all health care issues!

By using our skilled, professional answering service, your patients, their families and loved ones can feel that they are receiving the sensitive, compassionate and immediate response that their critical issues deserve. Let Answering Cleveland provide your patients with the quality customer service they deserve.

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